Recommended Minimum User Hardware and Connection for Online Banking and Mobile App

  • Standard PC or Macintosh® with at least 1 GHz processor and 1GB of RAM
  • Available browser updates applied for improved security that provide anti-virus and spyware protection
  • Microsoft® Windows® Vista SP2 and 3, Microsoft Windows 7/8/10, or Mac OS X

Note: Microsoft stopped supporting Windows XP and XP-compatible Internet Explorer (IE) in April 2014, including security updates. XP users who do not upgrade their operating systems should replace IE with Google ChromeTM for an up-to-date and secure Internet browser.

  • Cable, Digital Subscriber Line (DSL), or Integrated Services Digital Network (ISDN) Internet connection (Dial-up connections are not supported.)

Note: Satellite cable connections often have difficulty supporting encrypted Hypertext Transfer Protocol Secure (HTTPS) applications. Since our online banking is HTTPS-encrypted for the safety of your financial information, some satellite cable connections may exhibit slow responses.

Display requirements
Desktop and laptop displays can be any height but must support at least a 1300-pixel width. Otherwise, you will need to scroll horizontally to see the entire screen.

PDF reader requirements
We recommend the most recent version of Adobe® Reader® available for desktop and mobile devices. If you choose to use a third-party PDF vendor, we cannot guarantee documents will appear as intended.

Browsers Requirements
Browser support is subject to change with little or no notice and we encourage you to configure your browser for automatic browser updates. Use the most recent browsers available for the most secure experience.

Note: Any browsers not listed in the following tables should be considered unsupported.

PC Browser Requirements

Browser/OS Current Version Download Version
Internet Explorer® on Windows 7, 8.1, 10 11.X http://www.microsoft.com/windows/ie/default.mspx
Mozilla Firefox® on Windows Vista SP2, 3, 7, 8.1, 10 33 and later http://www.mozilla.com/firefox/
Google Chrome™ on Windows Vista SP2, 3, 7, 8.1, 10 37 and later http://www.google.com/chrome
Microsoft Edge™ on Windows 10   https://www.microsoft.com/en-us/windows/microsoft-edge#r5q7v4kbkodYEMrr.97

Note the following details about the PC browser support table:

  • Microsoft Windows 7 SP 1 is required for Internet Explorer 11 support.
  • Microsoft Windows 8.1 is required for Internet Explorer 11.
  • Our online service is not compatible with Safari® on Microsoft Windows since Apple discontinued development of security patches for Microsoft Windows. However, our system is compaible with Safari on Mac OS X 10.8, as shown below.
Mac Operating System     
Browser/OS Current Version Download Version
Mozilla Firefox on OS X 10.6 - 10.11  33 and later http://support.mozilla.org/en-US/kb/install-firefox-mac
Safari on OS X 10.6 - 10.11  9 - 10 (10 is preferred) http://www.apple.com/support/mac-apps/safari/
Google Chrome on OS X 10.6 - 10.11 37 and later https://www.google.com/intl/en/chrome/browser/?hl=en&platform=mac&brand=CHFJ

*You may need to copy and paste the URL*

Mobile App Requirements

This section describes the operating systems, connection types, and camera resolutions that are compatible with our Mobile App that end users can download from the Apple Store (for iOS devices) or Google Play (for Android™ devices). Note: For the most secure and consistent experience on mobile devices and tablets, you must use the Mobile App instead of a browser.

Note the following details about our Mobile App:

  • A valid email address and telephone number are required.
  • Our Mobile App functions best when the GPS or native mapping app (Location Services) is enabled.

Mobile features that are not compatible with our Mobile App are:

  • Apple Operating Systems (iOS) versions that are earlier than 9.X
  • Android versions earlier than 4.2.X 
  • Windows® Phone, Blackberry®, Kindle Fire™

Mobile connectivity requirements: 4G LTE and WiFi are best; 3G is minimally supported. Note: Devices that do not have Locations Services or native mapping applications do not support branch/ATM location functionality.

A mobile device with a rear-facing camera is required to deposit checks with the mobile deposit function in our Mobile App. Resolution compatibility with our Mobile App should be 5 megapixels or higher.